Technical Support - Troubleshooting and Ticketing System Experience

> Provide remote technical support for customer service delivery and availability.

> Install, support and maintain hardware and software infrastructure

> Analyze product / IT problems reported and recommend corrective, preventive and improvement measures.

> Responsible for troubleshooting technical issues for end-users.

Skills Essential for the Candidate:

> A seasoned individual with experience in managing ticketing system, troubleshooting tech and It other related devices

> Self-motivated and ability to work in a team

> Excellent communication skills in English

Minimum education level: VocationalYears of experience: 2Language(s): English Availability for travel: NoAvailability for change of residence: No

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