Technical Support - Troubleshooting and Ticketing System Experience
> Provide remote technical support for customer service delivery and availability.
> Install, support and maintain hardware and software infrastructure
> Analyze product / IT problems reported and recommend corrective, preventive and improvement measures.
> Responsible for troubleshooting technical issues for end-users.
Skills Essential for the Candidate:
> A seasoned individual with experience in managing ticketing system, troubleshooting tech and It other related devices
> Self-motivated and ability to work in a team
> Excellent communication skills in English
Minimum education level: VocationalYears of experience: 2Language(s): English Availability for travel: NoAvailability for change of residence: No