Financial Service Associate/Baguio site - Easy job application
• Handle inbound customer service support calls from established customers.
• Cross sell value added services or products that are offered by the .
• Provide consistent, superior service to every customer by utilizing all available tools and resources.
• Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
• Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.
-At least 18 years of age
-A Filipino citizen or hold relevant status
-Must be at least high school (old curriculum) graduate or senior high school graduate (new curriculum)
-Must possess basic web navigation skills
-With good-excellent communication skills
-Must be conversant, energetic and emphatic, able to ask logical questions
-Able to multi-task
-Must have the ability to understand the customer’s needs.
-Willing to start immediately
-Preferably with 1-6 months call center experience, but not required as long as communication skills requirement is met
Technical Requirements needed:
-stable Internet Connection
Minimum education level: Senior high schoolLanguage(s): English Availability for travel: NoAvailability for change of residence: No