Financial Service Associate/Baguio site - Easy job application

• Handle inbound customer service support calls from established customers.

• Cross sell value added services or products that are offered by the .

• Provide consistent, superior service to every customer by utilizing all available tools and resources.

• Maintain productivity at defined proficiency levels in compliance with department policy and procedure.

• Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.

Basic Qualifications!

-At least 18 years of age

-A Filipino citizen or hold relevant status

-Must be at least high school (old curriculum) graduate or senior high school graduate (new curriculum)

-Must possess basic web navigation skills

-With good-excellent communication skills

-Must be conversant, energetic and emphatic, able to ask logical questions

-Able to multi-task

-Must have the ability to understand the customer’s needs.

-Willing to start immediately

-Preferably with 1-6 months call center experience, but not required as long as communication skills requirement is met

Technical Requirements needed:


-stable Internet Connection

Minimum education level: Senior high schoolLanguage(s): English Availability for travel: NoAvailability for change of residence: No

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